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Shipping & Returns

Shipping Policy

  1. SHIPPING
    1. All orders will be shipped within 24 hours of payment.​
    2. For better shipping economics, it is recommended to order a minimum of 3 kg.​
    3. We take utmost care while shipping the products and we do not sell any products which will become stale within 5 to 7 days.​
    4. Orders are shipped and delivered through registered international courier companies.​
    5. SvaarnaBhandam is not liable for any delay in delivery by the courier companies.​
    6. SvaarnaBhandam is in no way responsible for any damage to the order while in transit to buyer.​
    7. Courier company owns the full responsibility for delivery of the good and SvaarnaBhandam does not have any control on the final delivery of the items till it is received by the consumer.​
    8. Consumer owns the full responsibility on any address issue with the delivery information which was shared to SvaarnaBhandam while placing the order.
  2. DELIVERY
    1. All orders are directly shipped from India and will be delivered based on the shipping details as shared by you while placing the order.​
    2. All orders will be delivered in 3-5 business days upon payment and also subject to product availability as requested.
  3. PACKAGING
    1. We make sure the products ordered by you are safe and secure by using state of the art packaging strategies.​
    2. Certain sweets and savouries may be susceptible to light crushing due to shipping and handling which we do not have any control.

Returns & Exchange Policy

  1. Cancellation
    1. Since all products are freshly made and purchased from vendors, orders once placed cannot be modified or canceled after the 4 hour window.
  2. Modification
    1. ​Orders once placed cannot be modified or canceled, since we procure them from the vendors as per your placed order.
  3. Return Policy
    1. ​Products can’t be returned once the order is delivered.
  4. Refund Policy
    1. If any of the ordered items is not available, a refund is initiated for the non-available items. The process takes a maximum of 7 days. The due amount is refunded as coupon, you can use that for future purchase.
We apologize for the inconvenience.
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